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  • Privacy and Security
    Halloween Hallway is committed to protecting your privacy. We value your business, and your trust. Therefore, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. Below is a brief overview of the highlights of our Privacy & Security Policy. We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use. By using this site, you consent to this Privacy Policy.
  • Your Personal and Payment Information is Safe
    Whenever you provide any personal or payment information (e.g., when making a purchase), we use SSL technology to make sure that it is "encrypted" (all scrambled up) so that no one else can read it while it is being transmitted over the Internet, and all information is safely stored behind our firewall. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the “Checkout” or “My Account”.
  • Information Collected
    When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number and product selections so that you can order products from us. All Credit Card information is stored in our database in an encrypted format, behind a secured, hacker-proof firewall. For your security, the complete credit card number will never be made available to view. Encrypted Credit Card information is stored for the sole purpose of processing your order and expediting the checkout process for future purchases. We may also collect IP address, domain types (e.g. .com or .org, etc.), your browser type, the country, state and the pages of our site and the length of time of your visit during your visit.
  • How Information is Used
    We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, statistical purposes and to administer our systems.
  • Cookies
    A "cookie" is a small text file that is sent to your browser when you access a site. The cookies are used to track certain actions you take on this site. For example, when you sign up for a survey, we use the cookies to verify that you have completed the survey. The cookies do not contain any personally identifiable information regarding you or your use of our website. We use cookies only to help identify you when you visit our store and to customize your experience. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
    We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
  • Confidentiality and Security
    We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
    We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  • How can you opt-out, remove or modify information you have provided to us?
    To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
    To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
    If you opted out of receiving our postal or email marketing communications, please allow us a reasonable period of time to honor your request, as some promotions may already be in process. For email subscriptions, please allow up to 10 business days for us to make the requested changes. Removal from our print advertising list may take up to 4 - 5 weeks, depending on the mailing cycle updating process.
  • Questions and feedback
    We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
  • Online Policy Only
    This online privacy policy applies only to information collected through our website and not to information collected offline.
  • Changes to our policy
    If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 08/11/2008.