- Privacy and Security
- Your Personal and Payment Information is Safe
Whenever you provide any personal or payment information (e.g., when making a purchase), we use SSL technology to make sure that it is "encrypted" (all scrambled up) so that no one else can read it while it is being transmitted over the Internet, and all information is safely stored behind our firewall. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the â€œCheckoutâ€ or â€œMy Accountâ€.
- Information Collected
When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number and product selections so that you can order products from us. All Credit Card information is stored in our database in an encrypted format, behind a secured, hacker-proof firewall. For your security, the complete credit card number will never be made available to view. Encrypted Credit Card information is stored for the sole purpose of processing your order and expediting the checkout process for future purchases. We may also collect IP address, domain types (e.g. .com or .org, etc.), your browser type, the country, state and the pages of our site and the length of time of your visit during your visit.
- How Information is Used
We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, statistical purposes and to administer our systems.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
- Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
- How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
If you opted out of receiving our postal or email marketing communications, please allow us a reasonable period of time to honor your request, as some promotions may already be in process. For email subscriptions, please allow up to 10 business days for us to make the requested changes. Removal from our print advertising list may take up to 4 - 5 weeks, depending on the mailing cycle updating process.
- Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
- Online Policy Only
- Changes to our policy